Frequently Asked Questions
Everything you need to know about our handcrafted home decor.
Are the mosaic tiles made from authentic materials?
Yes, we use high-quality, hand-cut glass, natural stone, and ceramic tiles to ensure each piece has a premium finish and lasting durability.
Do you offer international shipping?
We currently ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location and the weight of the artwork.
How do I clean and maintain my mosaic art?
We recommend using a soft, damp cloth for regular dusting. For deeper cleans, use a mild, non-abrasive soap and avoid harsh chemicals that could damage the grout or tiles.
What is your return policy for fragile items?
We offer a 30-day return policy. If your item arrives damaged, please contact us within 48 hours with photos of the packaging and the product for a full replacement or refund.
Can I request a custom mosaic design?
Absolutely! We love creating bespoke pieces. Please contact our design team through the 'Custom Orders' page to discuss your vision, dimensions, and color palette.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for secure and convenient transactions.